Diabetic patients relying on the Dexcom Receivers glucose monitor to warn them when their blood sugar levels became too high or too low are suffering serious injuries when the audio alert and alarm system of the monitor fails to provide an audible warning.
If you or someone you know has been seriously injured because a Dexcom Receiver glucose monitor failed to warn of a decrease or increase in blood sugar levels, causing you to lose consciousness or become dangerously lightheaded or faint, please call us immediately at 214-720-0720.
You are not alone.
In February 2016, Dexcom issued a letter to its customers entitled “IMPORTANT CUSTOMER NOTIFICATION – PLEASE READ.” Dexcom explained it was receiving an increase in complaints for malfunctioning audio alarms and alerts associated with this receiver. On or about April 11, 2016, Dexcom recalled all models and all lots of the G4 Platinum Receiver under a Class I recall. A Class I recall is considered the most serious type of recall because relying on this device may cause serious injury or death. The relevant time period for such events would have been between July 29, 2011 and March 10, 2016.
What you need to know.
There is a statute of limitations period by which an individual must file his or her lawsuit within a set time period from the date of the event resulting in injuries. In Texas, that statute of limitations period is two years from the date of injury.
Our investigation is continuing. Please call us at 214-720-0720 for a full update on what we know.
Let us help you. The law firm of Sommerman, McCaffity, Quesada & Geisler, L.L.P. is currently accepting clients who were seriously injured after their Dexcom glucose monitor failed to warn them of dangerously high or low blood sugar levels.